Knowledge base | projectlocker

Git keeps asking me for a password. What do I do?

If you are being asked for a password, it means that either your public key isn't installed correctly or your local client isn't successfully associating your public and private key. Please check the following:

  • Click your name in the top right of the page, then click the My Profile menu. Then click Git Public Keys on the left of the page and verify that your key is copied in properly. Please only copy the actual key and not any comments associated with it, such as "BEGIN SSH PUBLIC KEY".
  • Verify that your private key is accessible to your programs. If you are on Mac or Unix and using the command line, your private key will be accessible to ssh, which will be transporting for you under the hood, if you use a standard name (id_dsa or id_rsa). If you're on Windows, install msysgit (, then create a public key using ssh-keygen from within it to generate your private/public key pair.

If you've verified both of these are in working order, please open a ticket and ProjectLocker Support will assist you.